General terms

Eligibility to use services

axsoravi provides services primarily for pensioners and older adults, but other adults may engage our services where appropriate. Clients must have the legal capacity to enter into agreements in their jurisdiction and be able to provide required identification and documentation.

Clients and users must be at least 18 years old or have legal authority to act on behalf of a client (for example, a court-appointed guardian). In cases involving cognitive impairment, we request documentation of authority such as a power of attorney or guardianship order.

Services and the website must be used lawfully and for legitimate purposes related to legal advice, document preparation, or case representation. axsoravi reserves the right to refuse service where use would facilitate unlawful activities.

axsoravi operates from Thailand and provides services under Thai law. Remote advice for matters governed by other jurisdictions may be limited by local rules. It is the client's responsibility to ensure such services are lawful where they reside.

Services provided

axsoravi offers practical legal assistance tailored to pensioners, including estate planning and will drafting, durable powers of attorney, elder guardianship guidance, pension and benefits advisory, administrative representation before Thai authorities, housing and tenancy advice for seniors, and document review. We approach matters through case studies and scenario planning to ensure clients understand likely steps and documentation needs.

Service descriptions, scope, and pricing may be updated. Material changes affecting existing engagements will be communicated to clients and confirmed in engagement letters or amendments. Case-specific work proceeds under the terms agreed in writing with the client.

Services are available during office hours and by appointment. Remote consultations via phone or video are offered where appropriate. Urgent legal matters may require court deadlines or third-party schedules; axsoravi will advise on realistic timelines but cannot control external processing times.

User content and client materials

Clients may submit personal information, documents, and other materials needed to provide legal services. We encourage clear labeling and organized file submission to reduce processing delays.

You retain ownership of documents you submit to axsoravi. We store client files to provide ongoing legal services and comply with professional retention rules, except where otherwise agreed in writing.

By submitting documents, you grant axsoravi a non-exclusive, revocable license to use and reproduce the materials to provide legal services and to communicate with third parties on your behalf where necessary for case handling.

Clients are responsible for the accuracy and completeness of materials provided. axsoravi relies on client-supplied facts to give tailored advice; inaccuracies may affect outcomes and timelines.

Requests to remove or return client materials should be directed to our contact address. Certain records may need to be retained for legal or regulatory reasons even after a removal request is made.

Fees and paid services

Paid services include consultations, document drafting, representation, and administrative tasks. Fees are set by service type and agreed in the engagement letter. axsoravi provides itemized invoices and explains typical timeframes and costs using case examples.

Pricing is disclosed prior to engagement in a written estimate or fee schedule. Actual fees depend on case complexity, necessary third-party costs, and time spent. Examples illustrate typical ranges for common pensioner matters but are not fixed quotes.

Payments may be made by bank transfer, credit card, or other locally available methods. Invoices include Business ID 6335195898002 for official documentation. Payment terms appear on each invoice and must be met to continue case work.

Where subscription services exist (such as periodic legal checkups), terms including renewal, billing intervals, and cancellation procedures are provided in the subscription agreement.

Refunds, where applicable, are handled on a case-by-case basis and depend on the stage of service delivery and any third-party costs incurred. Clients are provided with transparent accounting of fees and costs.

Clients may cancel services subject to the terms in the engagement letter. Cancellation may incur fees for work already performed and non-recoverable third-party expenses.

Applicable taxes, duties, or government fees related to services are the client's responsibility. Invoices will itemize taxes when required under Thai law.

axsoravi may revise prices for services. Existing engagements are billed at rates agreed at the time of signing unless the engagement terms allow for adjustments and the client is notified.

Failure to pay invoices when due may result in suspension of services, withholding of documents, or termination of the engagement. Outstanding balances may be pursued through standard collection steps consistent with Thai law.

Professional disclaimer

Information on axsoravi.info and general guidance provided by axsoravi is for informational purposes and does not substitute for tailored legal advice. Outcomes depend on individual facts and applicable law. We provide reasoned legal opinions based on client-supplied information and public law sources, but we do not and cannot promise specific case results.

Third-party providers and partners

We may engage external translators, private contribute, business advisors, or other professionals to support client matters. Such providers may access limited personal data necessary to perform their role and are selected for competence and confidentiality obligations.

Privacy and data protection

axsoravi's handling of personal data is described in our Privacy Policy posted at axsoravi.info/privacy. That policy sets out retention periods, security measures, and how to exercise data rights. Clients should review it and contact us for clarifications.

Changes to terms

We may update these Terms of Service. Material changes will be posted on axsoravi.info and, where relevant, notified to active clients. Continued use after changes indicates acceptance of the revised terms.

Dispute resolution

Where disputes arise, parties should attempt negotiation or mediation before litigation. If unresolved, disputes are governed by the laws of Thailand and brought before the competent courts in Hat Yai District, Songkhla Province, unless otherwise agreed in writing.

Accounts and user obligations

Clients and website users may register accounts for access to secure document portals. Account holders must provide accurate information and keep credentials secure.

You must ensure personal and case information provided to axsoravi is current and accurate. Correcting changes promptly helps avoid administrative delays and errors.

Protect account credentials and notify axsoravi immediately if you suspect unauthorized access. We enforce password best practices and recommend multi-factor authentication where available.

Accounts are personal and non-transferable unless expressly permitted in writing. Any assignment of engagement requires written consent from axsoravi.

If you believe your account has been compromised, contact us immediately at [email protected] so we can take steps to secure the account and advise on next steps.

axsoravi may suspend or deactivate accounts for security reasons, suspected fraud, or breach of these terms. We will notify account holders when feasible and provide steps to restore access where appropriate.

Rules of use

Users and clients must adhere to rules designed to protect service quality, privacy, and lawful practice of law. The main rules are listed below with practical examples.

• Use services for lawful, legitimate purposes related to legal advice and case management.
• Provide truthful information and timely updates to avoid adverse outcomes in legal matters.
• Respect the privacy of other clients and do not attempt to access restricted materials or accounts.
• Do not upload defamatory, fraudulent, or malicious content to axsoravi platforms.
• Avoid impersonation; do not submit documents on behalf of another person unless legally authorized.
• Comply with professional and ethical rules governing legal services in Thailand.
• Refrain from unsolicited marketing, spamming, or automated scraping of axsoravi.info content.

Intellectual property

All content, templates, and materials provided by axsoravi are protected by copyright and other intellectual property laws. Clients receive rights to use documents prepared for their specific matter but must not reproduce or redistribute materials beyond the case without consent.

• Do not copy, reproduce, or publicly distribute axsoravi content for commercial use without written permission.
• Do not remove copyright notices or proprietary markings from documents provided by axsoravi.
• Do not attempt to reverse engineer, create derivative works, or bypass technical protections on axsoravi platforms.

Limitation of liability

To the extent permitted by law, axsoravi's liability for direct damages arising from professional services is limited to fees paid for the relevant service. We are not liable for indirect, special, or consequential losses such as lost pensions due to third-party delays. Clients should discuss risk allocation and insurance options during engagement.

Termination of engagement

Either party may terminate an engagement in accordance with the engagement letter. Termination may occur for reasons including non-payment, conflict of interest, or at the client's request. We provide clear steps for winding up active matters.

On termination, axsoravi may retain copies of files as required by law and will provide the client with outstanding invoices and instructions for retrieving original documents. Unpaid fees for work performed remain payable.

Communications and notices

Communications may be sent by email, post, or through secure client portals. By engaging axsoravi, clients consent to electronic delivery of notifications and documents, subject to the security measures described in our Privacy Policy.

Governing law

These terms are governed by the laws of Thailand. Disputes that cannot be resolved by negotiation or mediation will be subject to the jurisdiction of the courts in Hat Yai District, Songkhla Province.